All your questions about xbajee answered in one place

Your VIP level at xbajee depends on your playing activity. Playing regularly and depositing more gives you the opportunity to move up to a higher level automatically. To go from Bronze to Silver and from Silver to Gold, you need to build a consistent playing history. See the terms and conditions page for the specific requirements.

Weekly cashback is calculated on your total net loss for that week — that is, total losses minus total winnings. For example: a Silver member with a net loss of ৳20,000 in one week will receive ৳20,000 × 0.7% = ৳140 cashback. That is the maximum amount for that level. Cashback is credited automatically every week.

xbajee Gold members receive up to 1.0% weekly cashback along with priority customer support. There are opportunities to receive extra rewards and personalised offers on special occasions. Faster withdrawal processing is also given priority. Visit the xbajee VIP page for full details on VIP benefits.

Yes, if you are inactive for a long period or your activity is not consistent over a given time, your VIP level may be reviewed. So keeping up regular play is the best approach. xbajee will notify you by email or live chat before any level change. Contact the 24/7 support team for any questions.

xbajee supports five deposit methods: bKash, Nagad, Rocket, Upay and bank transfer (major Bangladeshi banks including Dutch-Bangla and BRAC Bank). The minimum deposit for all methods is ৳300. Any method can be used to deposit for slots, cricket betting or live casino.

Log in to your xbajee account, go to the Deposit section and select Nagad. Enter the amount (minimum ৳300) and send the payment to the Nagad number provided. Make sure to enter the payment reference number correctly. The balance is usually added within a few minutes. If you have any issues, contact live chat.

xbajee does not charge any extra fee on deposits. However, your mobile banking or bank account may have its own service charge — this depends on the relevant provider. Keep that in mind when calculating your deposit amount.

First, keep your payment confirmation message. Wait a few minutes and refresh the page. If the problem continues, contact xbajee's 24/7 live chat with your transaction reference number and the time of deposit. Our team will verify it quickly and make sure the balance is added.

At xbajee, the minimum deposit to start any game — slots, live casino or cricket betting — is ৳300. This same limit applies to all methods: bKash, Nagad, Rocket, Upay and bank transfer. On your first deposit you can receive up to a 120% bonus of up to ৳15,000.

KYC (Know Your Customer) verification ensures account security and prevents unauthorised use. It confirms that each account belongs to a real person who is 21 years of age or older. This process is also essential for ensuring responsible gaming.

A National ID Card (NID), passport or birth registration certificate is generally accepted. The document photo must be clear, in colour and complete. In some cases a recent utility bill or bank statement may also be requested. Once documents are uploaded, the xbajee team completes verification promptly.

Yes, this is very important. The name used to register your xbajee account must match the name on your bKash, Nagad, Rocket or bank account. A name mismatch can cause your withdrawal request to be held. So make sure you enter the correct name at registration.

KYC verification is usually requested when making a large withdrawal for the first time, or if unusual activity is detected on the account. In some cases it may be requested immediately after registration for confirmation. Age verification is also part of the responsible gaming policy.

If verification is rejected, xbajee will let you know the reason by email or chat. The most common reasons are poor image quality or an expired document. Reapply with a clear and up-to-date document. The 24/7 live chat team will help you resolve the issue.

At xbajee, withdrawal requests are usually processed within 1 hour — via bKash, Nagad, Rocket, Upay, or bank transfer. If KYC verification is complete and your name matches, processing is faster. If verification is pending, it may take a little longer.

The minimum withdrawal amount at xbajee is ৳1,000. This limit applies equally across all methods — bKash, Nagad, Rocket, Upay, and bank transfer. Before withdrawing, make sure your wagering is complete, otherwise the withdrawal will not go through.

Bonus funds cannot be withdrawn directly — the wagering requirement must be met first. For example: if you deposit ৳1,000, you receive ৳1,200 as a 120% bonus. To withdraw that ৳1,200, you need to place bets totalling 25 times that amount, i.e. ৳30,000. Once the requirement is met, all winnings can be withdrawn.

If more than 1 hour has passed, contact xbajee live chat. Provide the time, method and amount of the request. Common reasons for a pending withdrawal are: incomplete KYC verification, a name mismatch, or the wagering requirement not being met. The support team will identify the issue quickly and resolve it.

No, withdrawals can only be made to a mobile banking or bank account registered in the same name as the xbajee account holder. Requests to send to an account in another person's name will be rejected. This is part of the security policy and applies for the protection of all parties.

Teen Patti is a popular card game in South Asia — each player receives three cards and the best combination wins. Andar Bahar is simpler — the dealer places one card on the table and players bet on whether the next card of the same value will land on the "Andar" (left) or "Bahar" (right) side. Both games are available at xbajee with a live dealer.

xbajee's live casino has separate tables for players with different budgets. Lower-limit tables are available for smaller budgets and higher-limit tables for experienced players. The limits for each table are visible before you enter the game lobby, so you can choose a table that suits you.

Baccarat looks complicated but is essentially straightforward — the player bets on one of three outcomes: Player, Banker or Tie. The hand whose total points are closest to 9 wins. xbajee offers Baccarat tables from Evolution and Pragmatic Play Live where newcomers can also learn the game.

There are many betting options in Roulette. Red or black, odd or even — these are the simpler options where the chance of winning is roughly half. You can also bet on specific numbers, groups of numbers or columns. Winning on a single number pays a higher reward. xbajee offers both European and French Roulette.

Yes, xbajee's live casino works well on both mobile browser and app. Live dealer games run normally on both Android and iOS. Use a stable internet connection for the best experience. It is recommended to download the app from official channels.