For ages 21 and above

Responsible gambling is
the best gambling

xbajee believes that entertainment is meaningful only when it stays within safe limits. On this page you will find all the information and tools to keep yourself protected.

Self-Exclusion
24/7 Support
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Professional Advice
21+

All casino and betting activities on xbajee are for users aged 21 and above only.

xbajee's Commitment

We are always watchful so that gambling never becomes a burden.

xbajee is an entertainment platform — slots, live casino, and sports betting can all be enjoyed here in a controlled environment. We want every player to play within their means, because the enjoyment of entertainment is complete only when it creates no financial or mental pressure.

Under our Terms and Conditions, the minimum age for registering and participating on the platform is 21 years. No underage person may use xbajee, and proof of age is mandatory during account verification.

We believe that knowing the facts leads to better decisions. That is why on this page we are being straightforward — when to set limits, where to get help, and how to keep yourself safe. Under our Privacy Policy, your personal information is fully secure and will never be sold to third parties.

Remember — casino or betting is never a reliable source of income. It is purely a form of entertainment. Set a fixed budget before each session and do not go beyond that limit.

Tools to keep yourself in control

xbajee gives you several practical features so you can manage your own gambling habits yourself.

Set Deposit Limits

Set your own maximum on how much you can deposit per day, week, or month. Changes to this limit take 24 hours to come into effect.

Session Time Limits

Set a fixed time limit for how long you play in one go. When the session ends, the platform will automatically notify you that your set time has passed.

Take a Break

If you want a short break, you can temporarily close your account for anywhere from 24 hours to 30 days. You will not be able to log in during the break.

Self-Exclusion

If you feel you need a long break, you can apply for self-exclusion for a period of 3 months to 5 years. During this time your account will be completely inactive.

Review Gambling History

All transactions and betting history are stored in your account. Review them regularly to understand your own spending patterns.

Talk to the Support Team

Contact xbajee's 24/7 live chat or email at any time. The support team responds in both Bengali and English and can help you directly with setting limits.

Recognise the Warning Signs

If you notice any of the following signs in yourself, it is time to stop and seek help.

  • You keep returning to gamble in order to recover lost money, placing bigger and bigger bets.
  • You are spending more than your set budget and gambling with borrowed money or by dipping into savings.
  • You are hiding your gambling from family or friends, or lying about it.
  • You are unable to focus on work, studies, or family responsibilities.
  • When you cannot gamble, you feel anxious, restless, or irritable.
  • You want to stop gambling but keep failing to do so.
  • You find yourself thinking about dishonest ways to get money for gambling.
  • Other pleasures in life — hobbies, relationships, socialising — no longer appeal to you.

Assess Yourself

Ask yourself a few honest questions.

The questions below help identify problematic gambling habits. If your answer to two or more is "yes", you should speak with a professional counsellor.

  • In the past month, did you spend more time or money on gambling than you had planned?
  • Has gambling caused problems in your relationships with family or people close to you?
  • After a loss, have you tried to win that money back by gambling again on the same day?
  • Do you sometimes feel ashamed or guilty about your gambling?
  • Have you ever used money meant for essential expenses (food, rent, bills) for gambling?

Where to Get Help

Do not face this alone — your family, specialists, and our support team are always here.

xbajee Support Team

At any time — day or night — contact xbajee via live chat or email. The support team will help you in both Bengali and English with setting limits, self-exclusion, or closing your account. Response time is within 24 hours.

Family and Loved Ones

Let a family member or a trusted friend know how you are feeling. Their support and attentive care is often the most effective way to deal with a problem. Speak openly without feeling embarrassed.

Professional Advice

In Bangladesh, mental health professionals and behavioural counsellors can help with gambling-related problems. Contact your local hospital or community clinic, or reach out to a mental health organisation. Seeking professional help is a courageous step.

xbajee Support Email:
[email protected]
Write in Bengali or English. 24/7 live chat is also available on every page of the site.

Protection of Minors

Keeping those under 21 away from xbajee is a responsibility we all share.

To open an account on xbajee, you must be at least 21 years old and provide a valid ID document at the time of registration. We do not compromise on the verification process.

If there are children or teenagers in your household, use password protection on your devices and never give anyone else access to your account. Not saving account details in your browser is also a good habit.

If you suspect that an underage person has used your account, notify our support team immediately. Our FAQ section has detailed information on this topic.

Tips for Healthy Gambling

Small habits make the biggest difference over time.

Decide before you start how much money and how much time you will spend. Stick to that decision, even if you are winning.

Never bet with the aim of recovering lost money — that is the biggest trap.

Do not gamble with loans, borrowed money, or credit. Only use your own spare funds.

Do not gamble when you are angry, frustrated, lonely, or under the influence of alcohol — it is hard to make sound decisions at those times.

Take regular breaks; instead of playing for long stretches at a time, get up now and then, walk around, and drink some water.

Do not let gambling become the main activity in your life. Put family, friends, work, and hobbies first.

Responsible Gambling FAQ

Find answers to common questions here. For more, read our full FAQ.

You can apply to reactivate your account after the self-exclusion period ends. However, the process is deliberately kept time-consuming so that no one returns impulsively. Contact our support team for details.

Reducing a deposit limit is always immediate — it usually takes effect right after the request. However, if you want to increase a limit, you will need to wait up to 24 hours, giving you time to reconsider the decision.

If gambling is causing financial pressure, family problems, or mental distress, that is a sign. Check the warning signs listed on this page. If more than two apply to you, it is a good idea to seek help.

Start by speaking calmly with them — express your concern without blaming them. If needed, email our support team; they can offer guidance. Consulting a professional counsellor is also a good step.

The xbajee support team responds in both Bengali and English. You can write in Bengali via live chat or email and still receive full assistance — there are no barriers based on time or language.